Job Openings >> Administrative Assistant - Quality Improvement
Administrative Assistant - Quality Improvement
Summary
Title:Administrative Assistant - Quality Improvement
ID:4589
Department:Quality Improvement
Salary Range:N/A
Employment Status:Full-time
Description
POSITION SUMMARY
Responsible for providing administrative support for the Chief Quality and Compliance Officer (CQCO). Primary responsibilities for supporting the Quality Improvement and Health Information Management departments, as well as other clerical duties as assigned within the agency’s overall operations. 

ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
Core Requirements
Provides administrative support for the CQCO which may include: 
• Project Management of assigned activities. 
• Performs data entry and analysis as assigned. 
• Takes and composes minutes for departmental meetings as assigned. 
• Copies and collates documents and meeting packets. 
• Scans and electronically files accounting source documents, credentialing files, and audit reports. 
• Assists with filing, mailings, routine correspondence and record keeping when requested. 
• Acts as a resource and/or facilitator for internal and external needs directed to CQCO. 
• Serves as a backup for the CEO Executive Assistant and telephone receptionist as needed. 
• Tracks overpayments to ensure refunds are completed timely. 
• Assists with audits and monitoring reports. 
• Assists with data clean-up projects as directed by CQCO.
• Assists with entering data into the e-learning system and assigns monthly training.
• Assists with credentialing duties.
• Assists with incident report tracking and follow-up.
• Demonstrates professional conduct and courtesy to peers, consumers and community as a representative of TCMHS. 
• Performs other duties as assigned by CQCO. 

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Education/Certifications:
• High School Diploma or equivalent required.
• Associates or Bachelor’s degree preferred.

Experience Required:
• 1+ to 3 years of position related experience required, working directly for a Director-level or above employee at a small to mid-sized organization.

Required Knowledge:
• Proven ability to manage multiple tasks while meeting various deadlines.
• Manage and execute tasks with a high understanding of confidentiality.
• Accreditations such as certified administrative professional (CAP) are preferred.

Skills/Abilities:
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Strong organizational and time management skills. 
• Ability to multi-task and manage day to day activities of multiple individuals.
• Able to maintain an engaged, positive attitude in an ever-changing environment.
• Excellent customer service skills including oral and written communications skills to effectively interact with a wide variety of people.
• Experience with DocuSign preferred
• Experience with Zoom preferred
This opening is closed and is no longer accepting applications
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