DAY AND EVENING SHIFTS AVAILABLE

POSITION SUMMARY 
Provides on-site support services for those living in Tri-County Housing programs.  They will provide supportive services, monitoring, and outreach to participants. Services provided to persons with serious mental illness, including persons with co-occurring conditions and/or chronic medical conditions.  

ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:

• Provides person centered supportive services to help consumers develop independent living skills, coping skills, communication skills and problem-solving skills. Assist consumers with monitoring medication adherence. 

• Provides Crisis intervention to consumer’s experiencing a psychiatric or substance use related crisis and utilize clinical judgment in recommending appropriate treatment recommendations, including the need for hospitalization or residential treatment.

• Collaborates with CS workers to problem solves issues related to housing and housing crisis, accessing community resources to assist with basic needs as well as emergency situations, advocate for consumers in regard to receiving proper health care, and assist consumers in resolving matters of significance. 

• Promotes wellness and coping skills by assisting consumers to improve overall health, identify individual warning signs, and help develop ways to prevent relapse. 

• Works in coordination with CS Workers to engage consumers in activities which enhance wellness, supporting individual recovery goals. 

• Promotes dialogues on recovery and resilience. Responsible for teaching and modeling recovery management skills and problem-solving skills. 

• Actively engages consumers to connect with other consumers and with their community at large and encourage the use of natural resources. Facilitate groups for participants to build community and natural supports. 

• Encourage consumers to utilize community agencies and resources which support recovery and increased social, educational, employment and recreational opportunities. 

• Completes progress notes in AVATAR within 72 hours of service provided which clearly reflect interventions provided and necessity of those interventions.

• Attends and participates in clinical team meetings 

• Observes all rules of confidentiality relating to clinical information and treatment, both internally and when dealing with external agencies and/or individuals. 

• Maintains required training and certifications. 

• Maintains knowledge of agency technology programs and/or systems needed to do the job and uses them effectively.

• Other duties and/or responsibilities may be assigned by supervisor.


MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Education/Certifications:
• High School diploma or equivalent required
• CPR/First Aid Certification required
• Pre-employment TB test required.
• Valid driver’s license plus minimum state-mandated auto insurance required. 

Experience Required:
• 1 year required 
• 2-3 years of position related experience preferred

Required Knowledge:
• Basic knowledge of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). 
• Prior mental health and/or substance use knowledge required. 
• Prior healthcare technology software experience preferred.  

Skills/Abilities:
• Oral and written communication skills; ability to present healthcare information in an understandable manner to both individuals and groups as needed.
• The ability to interact with a wide range of individuals.
• The ability to maintain a high level of client confidentiality.
• Ability to travel locally between sites.

PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is regularly required to drive to local destinations within the catchment area.  The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.