Summary of Position

Provides community support services to persons diagnosed with a serious and persistent mental illness.  Provides integrated dual recovery services to consumers with co-occurring mental health and substance use disorders. These services are provided in a community-based program, assisting the person served in achieving individualized life goals within their community living environment.

Primary Responsibilities

• Provide community based services to assigned caseload, utilizing independent judgment and decision-making regarding appropriate treatment needed.
• Provide Crisis intervention to consumer’s experiencing a psychiatric or substance use related crisis and utilize clinical judgment in recommending appropriate treatment recommendations, including the need for hospitalization or residential treatment.
• Maintain ongoing contact with hospitalized clients including participation in staffing and discharge planning so that consumers can successfully reintegrate into their living environment.
• Complete progress notes in AVATAR within 72 hours of service provided which clearly reflect interventions provided and necessity of those interventions.
• Develop, Person-Centered strengths based treatment plans initially and annually reflecting consumer’s life goals and individualized choices.
• Problem solve issues related to housing and housing crisis, accessing community resources to assist with basic needs as well as emergency situations, advocate for consumers in regards to receiving proper health care, and assist consumers in resolving matters of significance.
• Provide stage- based interventions to consumers experiencing co-occurring conditions, and utilize motivational interviewing skills. Make referrals as needed to substance abuse counselor or substance abuse treatment provider and maintain communication in regards to treatment progression.
• Work in collaboration with Health Care Home team to provide assistance to clients regarding their overall physical health by using wellness coaching techniques.
• Provide active outreach to persons who may be reluctant to engage and begin to develop a working alliance towards understanding their individual concerns and needs.
• Complete initial and annual Crisis Intervention Plans, Rights and Responsibilities, and all other required paperwork in accordance with agency policy and guidelines.
• Maintains knowledge of agency technology programs and/or systems needed to do the job and uses them effectively.
• Maintains required training and certifications.
• Maintains required agency productivity standards.
• Attends and participate in weekly team meetings and monthly all staff meetings.
• Other duties and/or responsibilities may be assigned by supervisor.

Requirements:

Education:  Bachelor's degree in Social Services field

Certifications/Registrations:

• First Aid/CPR
• Valid Driver's license and insurance
• Annual TB Screening required

Experience: No previous experience is required, but 1-3 years of related experience is preferred.